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Contact Us

Our team of Student Aid Advisors is available Monday through Friday, 9:00 a.m. to 8:00 p.m. ET. Our Advisors are also available a number of weekends throughout the year during peak filing periods. View our Extended Hours of Operation.

New Clients

To become a client and start using our FAFSA preparation services, please call and speak to a member of our team.


Existing Clients

For clients with questions, billing inquiries or feedback on our service, please call and speak to a member of our Client Relations team.


Media Inquiries

Mary Fallon
Director of Communications



We make our best effort to answer e-mail inquiries within 48 business hours.
Should you require immediate assistance, it is recommended that you call one of the numbers listed above.

Postal Address

Student Financial Aid Services, Inc.
P.O. Box 278990
Sacramento, CA 95827