Contact Us
Our team of Student Aid Advisors is available Monday through Friday, 9:00 a.m. to 10:00 p.m. ET.
Our Advisors are also available a number of weekends throughout the year during peak filing periods. View our Extended Hours of Operation.
New Clients
To become a client and start using our FAFSA preparation services, please call and speak to a member of our team.
1.866.549.6195
Existing Clients
For clients with questions, billing inquiries or feedback on our service, please call and speak to a member of our Client Relations team.
1.855.380.4587
E-Mail
We make our best effort to answer e-mail inquiries within 48 business hours.
Should you require immediate assistance, it is recommended that you call one of the numbers listed above.
Postal Address
Student Financial Aid Services, Inc.
P.O. Box 278990
Sacramento, CA 95827