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Read what our clients are saying about us!

Based on feedback from 48,583 clientsSurvey Statistics

Yes No99% of respondents would recommend
our service

Professional98% of respondents were satisfied with our professionalism

Very Likely93% of respondents
are likely to use our service again

Very Satisfied93% of respondents were satisfied overall with our service

1 = Very Dissatisfied / 5 = Very SatisfiedClient Comments and Ratings


Our clients are talking!
These are actual client comments about our service and our team.
02-01 2010
Aaron answered all my questions in a very professional way. He also provided us with more information that we could benefit from.
Lydia G., Albuquerque, NY
Yes 5 5 5
02-01 2010
Janice was very helpful in filling out our FAFSA.
Matthew H., Portland, OR
Yes 5 5 5
02-01 2010
Greg did a very good job. He was very professional and answered all my questions.
Magalie R., Merrimack, NH
Yes 5 5 5
02-01 2010
The customer service I received was very helpful.
Richard R., Middletown, PA
Yes 5 5 5
01-31 2010
Elizabeth was very knowledgeable. She is good for your organization and gave me a contact number in case I had any problems. I felt very good about that. Thank you.
Richard H., Spark Hill, NY
Yes 5 5 5
01-31 2010
Judy was outstanding.
Jeffrey M., Fairfield, CT
Yes 5 5 5
01-30 2010
Sheree was helpful, informative and I really appreciated her. I was very impressed with the service I received from you.
Laurie N., Dublin, OH
Yes 4 5 5
01-30 2010
I was very pleased with the help from your organization. It was well worth the money spent. It saved me a lot of hassle and found issues that I would not have known about. I would highly recommend spending the money to have you review and submit a FAFSA to any of my friends and family. I will be using your service in the future as well.
Coleen C., Duluth, MN
Yes 5 5 5
01-29 2010
The representative that we had today was wonderful, very informative, helpful, concise, and absolutely a joy to work with.
Christopher P., Scituate, MA
Yes 5 5 5
01-29 2010
Jason was very professional, well spoken, went through all the steps and my questions easily. I was very satisfied with this gentlemen. He was very professional. I will definitely be back in the future. Thank you very much for your time.
Erin P., Metuchen, NJ
Yes 5 5 5
01-29 2010
Sheree was awesome. Thank you.
Charles S., Toledo, OH
Yes 5 5 5
01-29 2010
I've spoken with three different people on your staff and they have been excellent and absolutely helpful. Thank you.
Lee G., Sanford, FL
Yes 5 5 5
01-29 2010
Paula was excellent. I thoroughly enjoyed the experience.
Stephanie B., Bloomfield Hills, MI
Yes 5 5 5
01-29 2010
Susan was very helpful, cordial and professional. Thank you very much for the service.
Jordan C., Dix-Hills, NY
Yes 5 5 5
01-29 2010
Talya was wonderful, professional, very helpful, and friendly. She did an excellent job and is a definite asset to your company. Thank you.
Joshua R., Monroe, MI
Yes 5 5 5
01-28 2010
Patrick helped me complete the FAFSA. I was very glad that we were signed up for this service and it took care of our initial application. Thank you for a very professional service.
Sonja M., Washburn, WI
Yes 5 5 5
01-28 2010
Rich was very helpful, kind and patient with me. I appreciated it. Thank you.
Erika T., Miamisburg, OH
Yes 5 5 4
01-27 2010
Patrick was very helpful. He asked a lot of questions and if there was anything else that he could do to help. He was very understandable and he explained everything. I would recommend Patrick to anyone that needs help in filling out financial aid. Thank you
Brenda O., Davenport, IA
Yes 5 5 5
01-27 2010
Thank you very much for offering such a service and having such a wonderful person to take the time to explain and answer the questions that I had.
Richelle L., Pennsauken, NJ
Yes 5 5 5
01-27 2010
I thought your service was very helpful. It took the stress out of trying to fill out these forms and I would highly recommend to anyone. Thank you.
Joshua C., Clifton Heights, PA
Yes 5 5 5
01-27 2010
Kelly was outstanding, patient, thorough and very professional. I appreciated her assistance very much.
Joseph O., Beloit, KS
Yes 5 5 5
01-27 2010
Debbie did a wonderful job. She was very kind and considerate to take the time to answer all my questions. Hopefully you can give her a commendation on her service. Thank you very much and thank you again Debbie for helping me.
Courtney S., South Plainfield, NJ
Yes 5 5 5
01-27 2010
Joe is one of the best service personnel individuals I've ever spoken to. He was personable and professional. I felt very good discussing my information and knew he would help us get this completed. It's just remarkable, and very unique for this day and time. Joe could not have done it any better as far as I'm concerned and I commend him. Thank you.
Abner S., Bridgeport, WV
Yes 5 5 5
01-27 2010
Patrick was great. Thank you very much.
Mary M., Plymouth, MN
Yes 5 5 4
01-26 2010
Marielle was wonderful at explaining the process and helping me answer the questions. I appreciated her time and expertise.
Deborah W., Shalimar, FL
Yes 5 5 5
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