FAFSA Questions
The Answers
Do I have to file a FAFSA?
To be considered for federal financial aid, you must complete and submit a FAFSA.
Additionally, most states, colleges and universities use the FAFSA to award other
types of student aid, including state- and college-sponsored financial aid, such
as grants, educational loans, and work-study programs.
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What if I don't think I qualify for assistance?
Even if you think your family earns too much to qualify for aid, or too little for
the aid to make much of a difference, students are encouraged to complete and submit
a FAFSA.
Regardless of income, most families are eligible for multiple types of aid, such
as federal loans (Stafford and PLUS), and students are frequently surprised by the
amount of aid for which they qualify. Filing is free, and unless you apply, you'll
never know how much assistance you may be eligible to receive.
Student Financial Aid Services, Inc.
Advantage
If you use our FAFSAFirst™ preparation and filing service to complete
your FAFSA before January 1st, you'll receive a FAFSAFirst™ Summary
report which includes an early estimate of your Expected Family Contribution (EFC)
so that you can begin your financial planning. We use the official Department of
Education Federal Need Analysis Methodology (formula and tables) in calculating
the preliminary EFC, so you'll have a pretty good idea of what you can expect on
your Student Aid Report.
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When should I file my FAFSA?
File as early as possible, or at least before your college and state grant agencies'
financial aid deadlines or preferred filing dates. Most student financial aid is
limited (there isn't always enough for everyone who applies) and awarded on a first-come,
first-served basis. Therefore, submitting your application early/on time ensures
that you'll be considered for the maximum amount of aid for which you may be eligible.
Student Financial Aid Services, Inc.
Advantage
If you use our FAFSA preparation and filing service to complete your FAFSA before
January 1st, yours will be among the first in the nation to be submitted to the
federal processor when they begin accepting applications for the 2011-12 school
year. Even when you apply after January 1st, most applications can be completed
and filed quickly—an especially important benefit for those facing a filing deadline.
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What if I waited until the last minute? Can I still meet my deadline?
It depends on how you file. If you're filing by paper, you'll need to factor in
time for postal delivery of your application and 2-3 weeks for processing. When
filing online using the Department of Education's website, you'll also need to allow
time to apply for and be issued a Federal Student Aid Personal Identification Number
(PIN) if you choose to sign electronically.
Student Financial Aid Services, Inc.
Advantage
When up against a deadline, our FAFSA preparation and filing service offers a fast
and easy way to complete your FAFSA. Most applications are completed within minutes—no
PINS, no waiting! And, only
Student Financial Aid Services, Inc.
offers “Deadline Advantage,” an exclusive set of features and benefits designed
to help subscribers—including late filers—in meeting submission deadlines. (See
FAFSA Deadlines for details.)
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What if we haven't filed our taxes yet? Should we still complete a FAFSA?
Yes. You can estimate your income (using pay stubs, W-2s, 1099s, bank statements,
etc. whenever possible), and then make any necessary adjustments later, once you
receive your Student Aid Report (SAR). There is no penalty for estimating your income
on your FAFSA—although you will need to make any adjustments once your
taxes are completed. Better to estimate and file on time, so you'll receive consideration
for the maximum amount of aid available, than to file late and miss out on part
or all of the aid for which you might have otherwise been eligible.
Student Financial Aid Services, Inc.
Advantage
We calculate your estimated taxes using federal income tax tables. This means that
your estimated financial information will likely be close to your final tax return,
thereby reducing the chances of your application being selected for “verification,”
which can slow down the financial aid process. Verification is when a financial
aid office requests additional documentation, such as your tax return, in order
to validate information on the FAFSA.
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Do I have to submit a FAFSA every year?
Yes. You must file a FAFSA each year in order to be considered for most types of
student financial aid, including non-need-based federal aid.
Student Financial Aid Services, Inc.
Advantage
We make annual FAFSA filings easy. When you renew, we'll pull relevant information
from your previous FAFSA, eliminating tedious duplication of effort and making the
already simplified process even easier—and you'll still receive personalized review
of your application by a member of our Application Review and Processing Team.
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I have more than one dependent student. Do I have to submit a FAFSA for each?
Yes. The Department of Education requires that a FAFSA be submitted every award
year for each student seeking aid.
Student Financial Aid Services, Inc.
Advantage
We offer an easy and affordable way for parents to submit FAFSA applications for
multiple students by preparing the parent portion of the application and then carrying
it over on each individual student's application—all for a discounted fee.
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How do I file a FAFSA?
You have several options for completing and submitting (or filing) a FAFSA:
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Use our fee-based FAFSA preparation and filing service to quickly and easily prepare
and electronically file your FAFSA application.
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Submit a FAFSA yourself by filling out and mailing a paper application.
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Complete and electronically submit the application online through the Department
of Education's website.
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IMPORTANT: See FAFSA Filing Options for
details, including some important considerations in determining which filing method
is right for you.
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How long does it take to complete the FAFSA?
It depends. According to the Department of Education (ED) FAFSA website, it generally
takes 1-2 hours for individuals using their electronic filing services. When using
the ED website, you and your parent(s) (for dependent students) will also have to
apply for and wait for a Federal Student Aid Personal Identification Number (PIN)
if you choose to electronically sign your application, which can add up to a few
days onto the process.
Student Financial Aid Services, Inc.
Advantage
When you use our FAFSA preparation and filing service, your application can be quickly
and easily completed—no need to apply for and wait for a PIN!
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What if my parents are divorced, remarried or widowed? Whose financial information
do I include on my FAFSA?
You can use the following guidelines to help you determine which information to
include on the application:
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If your parents are both living and married to each other, provide information for
both of them.
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If your parent is widowed or single, provide information for that parent.
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If your widowed parent is remarried as of today, provide information for that parent
and the person to whom your parent is married (your stepparent). (Note: If the stepparent
was previously married and pays child support to an ex-spouse, this amount is treated
as an “income exclusion” and is used to reduce your family's total income on the
FAFSA.)
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If your parents are divorced or separated, provide information for your “custodial”
parent. The custodial parent is the parent with whom you lived most during the previous
12 months. If your parents have joint custody and you lived with each for the same
amount of time during the prior year, then include the information for the parent
who provided the most financial support to you.
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Student Financial Aid Services, Inc.
Advantage
Our professional team of Student Aid Advisors can personally assist you in completing
your FAFSA, even in instances where reporting income, assets and tax information
may seem complicated or confusing, such as in the case of non-traditional households,
divorce, separation, self-employment or other special circumstances. (See
FAFSA Services for details.)
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How do I know if I am a “dependent” or “independent” student?
The Department of Education uses a very rigid set of criteria for determining whether
a student is INDEPENDENT for financial aid consideration (which means that the custodial
parents' income and asset information is not considered in determining
a student's financial aid, and therefore not required on the FAFSA).
Regardless of how much support you may actually receive from your parents or legal
guardians, you are still likely to be considered a DEPENDENT student for financial
aid purposes unless you meet certain criteria (see FAFSA
Dependency). Exceptions are granted rarely and only in extreme cases.
However, if you have special circumstances that you feel warrant consideration,
and for which you may be able to provide documentation, you may contact your school's
financial aid office. Only your school's financial aid office may issue a “dependency
override” on the FAFSA application.
IMPORTANT: If you are considered a DEPENDENT student and do not provide your parents'
information on your FAFSA, your application WILL BE REJECTED.
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Who can I contact for assistance if I need help completing my FAFSA?
When you use our FAFSA preparation and filing service, you can contact us by e-mail
(clientservice@FAFSA.com)
or by phone (1.866.550.5120),
and our experienced team of Student Aid Advisors will personally assist you. If
you choose to file your FAFSA yourself, you can contact the Federal Student Aid
Information Center.
Student Financial Aid Services, Inc.
Advantage
Our team of professional Student Aid Advisors can offer personalized, one-on-one
assistance in completing your FAFSA application, and we operate on an extended schedule
during peak filing periods to help ensure that we're available when you need us.
In addition, a member of our Application Review and Processing Team will personally
review your application for inconsistencies before electronically submitting it,
thereby helping to minimize potential processing errors, rejections and delays experienced
by many who file on their own. (See FAFSA Filing
Options for details.)
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What if I made a mistake? Can I make changes to my FAFSA?
If you used the
Student Financial Aid Services, Inc.
FAFSA preparation and filing service, you can make changes to your FAFSA before
it is submitted to the federal processor by logging in to your account under the
My FAFSA section of our website (Student Financial Aid Services, Inc.)
and making them online, or by calling us (1.866.550.5120)
and having one of our Student Aid Advisors assist you. If you used the Department
of Education (ED) website to begin your FAFSA and then saved it, you may log in
and make changes to your FAFSA on their website before it is submitted
to the federal processor.
Once your FAFSA has been submitted to the federal processor—either by mail or electronically
through the
Student Financial Aid Services, Inc.
FAFSA preparation and filing service or the ED website—you will need to wait until
after it has been processed and a Student Aid Report (SAR) has been generated
in order to make any necessary changes.
You have several options for making changes to the SAR:
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Make corrections on the 4-page paper SAR and mail it to the address listed on the
last page. An updated SAR will be sent to you within 2-3 weeks.
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Make corrections directly online at the Department of Education website by using
a Federal Student Aid Personal Identification Number (PIN). An updated SAR will
be e-mailed to you—typically within 3 days.
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To add a college to your FAFSA application or to update a mailing address, you may
call the Federal Student Aid Information Center at 1.800.433.3243. You will need
to provide them with the Data Release Number (DRN) that appears on the SAR in order
for them to assist you.
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You may contact the financial aid office at your school and request that they make
changes to your FAFSA/SAR record. If they are willing to do this, they will also
need your Data Release Number.
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(Note: If you made a mistake in entering the student's date of birth, you will need
to make corrections using the 4-page, paper Student Aid Report. If you made a mistake
in entering your Social Security Number, or if a misspelling of the student's last
name affected the first two letters of the last name, please phone us at
1.866.550.5120
to speak with one of our Student Aid Advisors. You may need to submit a new FAFSA
to avoid potential confusion, and we will guide you through this process.)
(See FAFSA Corrections for more information
on making changes, and to download our step-by-step “FAFSA Corrections Guide.”)
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How can I check the status of my application?
There are several options for checking your application status:
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Student Financial Aid Services, Inc.
users can log in to their My FAFSA account on our secure website to check their
application status online at any time.
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Call the Federal Student Aid Information Center at 1.800.433.3243 to learn the status
of your FAFSA.
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Check the status of your application online through the ED website.
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Contact your school's financial aid administrators for information.
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Student Financial Aid Services, Inc.
Advantage
When you use our FAFSA preparation and filing service, the status of your application
will be monitored, and you will be automatically notified once it has been fully
processed. You may also log in to your My FAFSA account on our secure website and
check your application status at any time.
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How will I know if my application has been rejected?
The Student Aid Report (SAR) is your record that the federal government has processed
your FAFSA. To be sure that it was not rejected, you can look on the first page
next to the letters EFC (which stand for Expected Family Contribution). If there
are no numbers after the letters EFC, your application has been rejected and needs
correction. It is also possible that there may be a “C” after the letters EFC. This
also means that corrections are required.
Student Financial Aid Services, Inc.
Advantage
A member of our Application Review and Processing Team will personally review your
application prior to submission to reduce the possibility for errors and omissions
that may result in rejections and delays. And, we'll monitor your application status
daily until it has been fully processed—keeping you informed every step of the way.
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When will I receive my Financial Aid Award Notice?
Most financial aid offices begin sending Financial Aid Award Notices in the spring.
You can call us or your school financial aid office to find out exactly when they
will be sending them out. Be advised, however, that many financial aid offices will
not begin preparing award packages until after you have been accepted for admission.
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